Skip to main content

Retail

What they do:

Clothing, food, sports equipment, home goods... few professions are as diverse and dynamic as that of a retail sales assistant. Depending on the type of products sold, the work can vary greatly — selling fashion items in a trendy boutique is very different from serving customers in a bakery or supermarket.

Yet all retail professionals share the same goal: to understand and meet customer needs with passion, attention, and expertise. They play a key role in creating a positive shopping experience through friendly service and professional advice.

Daily tasks:

The work combines communication, organisation, and service. Typical responsibilities include:

  • Welcoming and assisting customers with personalised advice
  • Presenting and displaying merchandise attractively
  • Managing stock, unpacking, and restocking shelves
  • Operating the cash register and handling transactions
  • Designing shop windows and in-store displays
  • Maintaining cleanliness and order in the sales area

Retail sales assistants often work both independently and as part of a team, requiring flexibility, accuracy, and a strong sense of responsibility.

Key skills:

  • Enjoyment of working with people
  • Excellent communication and customer service skills
  • Passion for sales and product presentation
  • Sense of order, tidiness, and attention to detail
  • Empathy, patience, and reliability